Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kisha Stevens

Kisha Stevens

February 10, 2026

5  out of  5
rating by Kisha Stevens
"Sandy was very professional, proficient and very helpful in making it a smooth transition. Made sure all my questions were answered and has great communication."
Profile photo of Jamie Trujeque

Jamie Trujeque

February 10, 2026

5  out of  5
rating by Jamie Trujeque
"Stephany was wonderful—Kind, Patient, and execute! Couldn’t ask for a better agent who was going to look entirely for the best possible deal for you and give you the best policy as she can. Her thoughtfulness earn my trust."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Isabel Munoz’s Team here in Burbank . "
Profile photo of Amber Hemmert

Amber Hemmert

February 9, 2026

5  out of  5
rating by Amber Hemmert
"Ericka was so kind and understanding. Even though there wasn’t really much that could be done to my policy she suggested what she could."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Burbank to know that you had such a wonderful experience with us here on State Farm Agent Isabel Munoz’s Team."
Profile photo of John Carver

John Carver

February 9, 2026

5  out of  5
rating by John Carver
"Vivian is a wonderful person and a great worker I would recommend anyone to her and this branch"
We responded:
"John, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Isabel Munoz’s Team here in our Burbank office. "
Profile photo of Bodda Bing

Bodda Bing

February 7, 2026

5  out of  5
rating by Bodda Bing
"Great professional and thorough expert service !!! Viviane knows the insurance business !!!"
We responded:
"Thanks so much for the amazing review, Bodda! We really appreciate your support here in Burbank . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Edgar Rios

Edgar Rios

February 5, 2026

5  out of  5
rating by Edgar Rios
"Paolo and Isabel were great. Excellent and efficient process. Informative and understanding. Best place to get all your insurance needs."
We responded:
"Thanks so much for the fantastic rating, Edgar! We are so glad you had a positive experience with us here on State Farm Agent Isabel Munoz’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Jorge Ramirez

Jorge Ramirez

February 4, 2026

5  out of  5
rating by Jorge Ramirez
"Stephanie was very polite and professional. She explained policy were i could understand. I'm at ease knowing that I could reach out to her if need to . I'm referring my girlfriend to state farm as well. She has 3 cars thanks again."
We responded:
"Thanks so much for the fantastic rating, Jorge! We are so glad you had a positive experience with us here on State Farm Agent Isabel Munoz’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Connie Lemon

Connie Lemon

February 3, 2026

5  out of  5
rating by Connie Lemon
"Vivian has been very helpful!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Isabel Munoz’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Ryan Tsinigine

Ryan Tsinigine

January 22, 2026

5  out of  5
rating by Ryan Tsinigine
"Very easy and convenient to change my insurance company to Isabel Munoz State Farm, and excellent customer service from Sandy! I would highly recommend this agency."
We responded:
"Thank you for the 5-star review, Ryan! Here on State Farm Agent Isabel Munoz’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Michael Flores

Michael Flores

January 22, 2026

5  out of  5
rating by Michael Flores
"Jody from Isabel’s office was very helpful, charismatic, thoughtful and kind. Her energy helped me relax during my frustrating hit and run incident. I really appreciate her"
We responded:
"Thank you so much for the 5-stars, Michael! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Pedro Mora

Pedro Mora

January 15, 2026

5  out of  5
rating by Pedro Mora
"Estefanía Villalobos me atendió muy bien es muy prefesional muy Hamable tiene mucha paciencia gracias"
We responded:
"Thank you so much for the 5-star rating, Pedro! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Shamaine Bennett

Shamaine Bennett

January 12, 2026

5  out of  5
rating by Shamaine Bennett
"Paolo was great! Very valuable employee. Provided excellent knowledge and professionalism. Awesome!!! Signed Happy customer"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of J K

J K

January 11, 2026

5  out of  5
rating by J K
"My family and I have known and worked with Isabel for all of our insurance needs for many years, since when they were in the old location. She is a very professional, knowledgeable, helpful, pleasant and sweet person. She also hires good employees just like her, namely Chris, Georgina. I have nothing but great things to say about them!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Isabel Munoz’s Team. "
Profile photo of Robin Roberts

Robin Roberts

January 8, 2026

5  out of  5
rating by Robin Roberts
"The representative was very helpful and patient and explained everything best experience ever"
We responded:
"Greetings Robin, We appreciate the time you took to give us such a great rating! We are so happy that you are enjoying our service. We look forward to keeping up the great work! See you soon!"
Profile photo of Margaret Scarborough

Margaret Scarborough

January 7, 2026

5  out of  5
rating by Margaret Scarborough
"Insurance companies typically put a bad taste in my mouth but I have to say, Erica Melero, at Isabel's office was very attentive and helpful with my concerns. Even though I prefer not to have rising costs, she heard me and was thoughtful with the best way forward. She made the communication and task, easy and effortless, answering all my questions with much care. Thank you Erica."
We responded:
"Hey Margaret, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. Thank you for being a loyal customer. Sincerely, Isabel."
Profile photo of Rosie Albrecht

Rosie Albrecht

January 6, 2026

5  out of  5
rating by Rosie Albrecht
"Thank you for your help I appreciate your time you are very helpful to me to get new insurance thank you so much for your time Stephanie car insurance"
We responded:
"Dear Rosie, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. Sincerely, Isabel"
Profile photo of Carl Meuser

Carl Meuser

January 6, 2026

5  out of  5
rating by Carl Meuser
"Friendly and efficient"
We responded:
"Greetings Carl, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! See you next time!"
Profile photo of Victor Vasquez

Victor Vasquez

January 1, 2026

5  out of  5
rating by Victor Vasquez
"I’ve been with this insurance for 3 years and Paolo Gutierrez has been my go-to the entire time. He’s always been helpful, responsive, and genuinely looked out for my best interest. When he moved agencies, I followed without hesitation. That alone speaks to the kind of service he provides."
We responded:
"Hello Victor, Thank you for the awesome feedback. We are glad that you enjoyed our service. We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon."
Profile photo of David Williams

David Williams

December 19, 2025

5  out of  5
rating by David Williams
"Sandy was very informative and clearly explained my options. The whole process was very smooth."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Cesar Salas

Cesar Salas

December 17, 2025

5  out of  5
rating by Cesar Salas
"Staphany, I think that every quality, personally, professionally, uses very good skills, very convincing in its offers of its services I regret not being able to be a customer for today, but if I are always in contact, thank you, Stephany...."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of debbie ochoa

debbie ochoa

December 16, 2025

5  out of  5
rating by debbie ochoa
"Erica was extremely helpful when I called to make a change to my auto policy . She took the time to answer any questions I had and explain in detail . Great customer service !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Wendy Granato

Wendy Granato

December 16, 2025

5  out of  5
rating by Wendy Granato
"Erica was fantastic!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Jamie Trujeque

Jamie Trujeque

December 13, 2025

5  out of  5
rating by Jamie Trujeque
"Very nice, I enjoy talking all the details out. Executed everything I needed in minutes."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Tanya Cabral

Tanya Cabral

December 4, 2025

5  out of  5
rating by Tanya Cabral
"I recently moved from one State Farm agent to Isabel Munoz's office. My family and I have been long time State Farm customers. After reading good reviews I decided to transfer my car, home and life insurance to this office. From day one I've been treated with kindness and wonderful followup specifically from Gina Guadarrama. I feel well taken care of and look forward to being a long time customer with this new office."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of junior 4bears

junior 4bears

December 1, 2025

5  out of  5
rating by junior 4bears
"Great and honest service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"