State Farm® Insurance Agent Isabel Munoz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lana Martinez
April 9, 2026
5
out of
5
rating by Lana Martinez
"Very helpful and knowledgeable. Also extremely patient with all my questions… I would highly recommend!"
We responded:
"Hi Lana, it's always a pleasure to assist you. We appreciate your positive review!"
Senaida
April 7, 2026
5
out of
5
rating by Senaida
"Paolo Gutierrez Garcia did awesome he was patient and respectful, he was a joy to talk to and help me with my insurance"
We responded:
"Thank you for taking the time to leave such a great review, Senaida. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Michael Lamb
April 6, 2026
5
out of
5
rating by Michael Lamb
"Great, fast, effective service from Viviane State Farm"
We responded:
"Michael, thank you for your wonderful review of State Farm Agent Isabel Munoz’s Team!"
Ranee Guerrero
March 10, 2026
5
out of
5
rating by Ranee Guerrero
"My new best friend in auto insurance is Sandy at State Farm. He totally ROCKED it with getting me a great rate! He's gone above and beyond making sure I'm all setup and ready to roll safely!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Isabel Munoz’s Team! We deeply appreciate your kind words here in Burbank . "
PATRICK LEE
March 6, 2026
2
out of
5
rating by PATRICK LEE
"Representative Sandy did not disclose a beacon would be required to do ubereats which is a device that tracks your driving behavior... Then he tried to sneak in a life insurance policy acting like it was part of the quote. He quoted me twice verbally for the price of Auto/Life Insurance only to further explain there will be TWO payment totalling the amount quoted.... just got the auto but will be shopping after this month.."
We responded:
"Thank you for your feedback. We’re sorry for any confusion regarding the beacon device and life insurance options. Our intention is always to provide clear information and transparent pricing. We appreciate your business and would be happy to address any concerns—please feel free to contact us directly at818-788-5222."
Jared Amezcua
March 3, 2026
5
out of
5
rating by Jared Amezcua
"Paolo is the best, finds all the possible solutions to help and get you where you need to be"
We responded:
"We are grateful for your 5-star review, Jared! Thanks for taking a moment to share your positive rating of State Farm Agent Isabel Munoz’s Team here in Burbank . "
Maribel Arellano
March 3, 2026
5
out of
5
rating by Maribel Arellano
"Great service Stephanie"
We responded:
"Thanks so much for the fantastic rating, Maribel! We are so glad you had a positive experience with us here on State Farm Agent Isabel Munoz’s Team. If there is anything we can do for you in the future, just give us a shout! "
Bodda Bing
March 3, 2026
5
out of
5
rating by Bodda Bing
"Great professional and thorough expert service !!! Viviane knows the insurance business !!!"
We responded:
"Thanks so much for the amazing review, Bodda! We really appreciate your support here in Burbank . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Amber Hemmert
February 9, 2026
5
out of
5
rating by Amber Hemmert
"Ericka was so kind and understanding. Even though there wasn’t really much that could be done to my policy she suggested what she could."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Burbank to know that you had such a wonderful experience with us here on State Farm Agent Isabel Munoz’s Team."
Edgar Rios
February 5, 2026
5
out of
5
rating by Edgar Rios
"Paolo and Isabel were great. Excellent and efficient process. Informative and understanding. Best place to get all your insurance needs."
We responded:
"Thanks so much for the fantastic rating, Edgar! We are so glad you had a positive experience with us here on State Farm Agent Isabel Munoz’s Team. If there is anything we can do for you in the future, just give us a shout! "
Pedro Mora
January 15, 2026
5
out of
5
rating by Pedro Mora
"Estefanía Villalobos me atendió muy bien es muy prefesional muy Hamable tiene mucha paciencia gracias"
We responded:
"Thank you so much for the 5-star rating, Pedro! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Shamaine Bennett
January 12, 2026
5
out of
5
rating by Shamaine Bennett
"Paolo was great! Very valuable employee. Provided excellent knowledge and professionalism. Awesome!!! Signed Happy customer"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
J K
January 11, 2026
5
out of
5
rating by J K
"My family and I have known and worked with Isabel for all of our insurance needs for many years, since when they were in the old location. She is a very professional, knowledgeable, helpful, pleasant and sweet person. She also hires good employees just like her, namely Chris, Georgina. I have nothing but great things to say about them!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Isabel Munoz’s Team. "
Margaret Scarborough
January 7, 2026
5
out of
5
rating by Margaret Scarborough
"Insurance companies typically put a bad taste in my mouth but I have to say, Erica Melero, at Isabel's office was very attentive and helpful with my concerns. Even though I prefer not to have rising costs, she heard me and was thoughtful with the best way forward. She made the communication and task, easy and effortless, answering all my questions with much care. Thank you Erica."
We responded:
"Hey Margaret, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. Thank you for being a loyal customer. Sincerely, Isabel."
Carl Meuser
January 6, 2026
5
out of
5
rating by Carl Meuser
"Friendly and efficient"
We responded:
"Greetings Carl, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! See you next time!"
Victor Vasquez
January 1, 2026
5
out of
5
rating by Victor Vasquez
"I’ve been with this insurance for 3 years and Paolo Gutierrez has been my go-to the entire time. He’s always been helpful, responsive, and genuinely looked out for my best interest. When he moved agencies, I followed without hesitation. That alone speaks to the kind of service he provides."
We responded:
"Hello Victor, Thank you for the awesome feedback. We are glad that you enjoyed our service. We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon."
Cesar Salas
December 17, 2025
5
out of
5
rating by Cesar Salas
"Staphany, I think that every quality, personally, professionally, uses very good skills, very convincing in its offers of its services I regret not being able to be a customer for today, but if I are always in contact, thank you, Stephany...."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
debbie ochoa
December 16, 2025
5
out of
5
rating by debbie ochoa
"Erica was extremely helpful when I called to make a change to my auto policy . She took the time to answer any questions I had and explain in detail . Great customer service !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Wendy Granato
December 16, 2025
5
out of
5
rating by Wendy Granato
"Erica was fantastic!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jamie Trujeque
December 13, 2025
5
out of
5
rating by Jamie Trujeque
"Very nice, I enjoy talking all the details out. Executed everything I needed in minutes."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tanya Cabral
December 4, 2025
5
out of
5
rating by Tanya Cabral
"I recently moved from one State Farm agent to Isabel Munoz's office. My family and I have been long time State Farm customers. After reading good reviews I decided to transfer my car, home and life insurance to this office. From day one I've been treated with kindness and wonderful followup specifically from Gina Guadarrama. I feel well taken care of and look forward to being a long time customer with this new office."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
junior 4bears
December 1, 2025
5
out of
5
rating by junior 4bears
"Great and honest service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Eva Maria Aguilar Rivera
November 26, 2025
5
out of
5
rating by Eva Maria Aguilar Rivera
"Professional, kind"
We responded:
"Eva, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Alex Ayvazyan
November 25, 2025
5
out of
5
rating by Alex Ayvazyan
"Cristopher has been a great help in getting insurance for my car. He helped me get quotes and get me a plan that works for me!"
We responded:
"Hi Alex, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
viky R
November 19, 2025
5
out of
5
rating by viky R
"Gina is really helpfull. I like talking to her shes really nice n fun to talk. She explains everything really good and she makes sure that we understand it. Thank u."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"